"I wanted to let you know that the Sunset Bungalow has to be the nicest rental home we have ever occupied on vacation! We alway use the internet to find a house because they are much more comfortable than a hotel room with kids.I know you asked if the house was adequately portrayed in your advertisements. Its even better than you advertise. Especially the kitchen. Since we do this alot, I am familiar with encountering an empty kitchen and having to buy things like napkins, dish soap, spices etc. and wasting a lot of them on a short trip.....I I bought a weeks supply of these things with me to Maui and didn't need a single item. I also was amazed at the number of towels and chuckled that no one could use that many...but we did! The midweek housecleaning was also a very nice touch.
Also, I would like to thank your staff who were very professional and accomodating from the point of reservation till our departure. I was especially surprised to get a call from your staff welcoming us to Maui and letting us know the house was ready for us. I really felt like your staff was on par with everything that was happening to us and ready to help at a moments notice. Lastly, we took you up on your advice to enjoy the Maui Magic and Ali Nui snorkel trips. The Maui Magic was very enjoyable and I liked the "rough" trip down the coast to La Perouse Bay......but I must tell you, the Ali Nui trip was unparalleled! The ship was stunning and the ammenities top notch. The snorkeling site they took us to was a thousand times better than Molikini! Thanks for the great recommendation. I hope we have to opportunity to return to Hawaii again. I will definitely look up your company again for accomodations. Mahalo! Sue S. 04/2006"
|"The assistance of Tropical Villa Vacations prior to arrival was excellent! All of our (detailed) questions were answered, with several Tropical Villa personnel (Sheree, Anne, Yvonne, etc.) contacting us to ensure we had everything we needed. Concierge Yvonne was extremely helpful. The Concierge Service was excellent! I would definitely use your services again. We had a great time and the folks at Tropical Villas could not have been better! D Family 02/2005"|
|"I'm sure we will be contacting Tropical Villa Vacations again. The nice touches your company provided such as the welcome gift with the color books for the children, the bottled water, the chocolates, the shampoos and lotions, and checking in with us after arrival were very much appreciated. Thanks again for everything. The T. Family 03/2005"|
|"The B. Family is glad to be back here on Maui. We were welcomed with Aloha spirit and I thank all of you at Tropical Villa Vacations - you are truly a class act. Thank You! J. February, 2005"|
|"As was the case last year, your staff are extremely knowledgeable and courteous. Anne was very helpful and understanding. Concierge Yvonne is fantastic! Every event she has recommended has turned out great. We'd love to see your services on our vacations to Mexico. I'm not sure our vacation could have been any better. Thanks to all. C. Family 08/2004"|
|"I know we are looking forward to coming back and renting again from Tropical Villa Vacations. What a difference it makes to stay in a home vs. a hotel or resort. It was Heaven! The Becker Family, 06/2004"|
"Our Villa was fairly represented to us by Tropical Villa Vacations. Their assistance was tremendous! The house was more than we anticipated. It was everything that was represented to us and more! The house was very well outfitted, complete in all respects. There was nothing overlooked. It was just amazing and wonderful. Overall this is just a great service you provide - extremely well done and well run. We look forward to using you again.
Concierge Yvonne was a big help. She was wonderful to work with. I don't know how she could improve her services. She arranged for a chef and rental items. Anne was great too. Anne got everything to us we needed in advance. Both were terrific. S. Family 08/2004"
|"Lovely home in excellent condition! All four of us enjoyed our stay! Tropical Villa Vacations is a great business to work with! They seemed to have thought of everything to make our stay a special vacation to remember. We'll recommend you whenever possible! Thank you - we'll be back! The Murphy Family, 2003"|
|"Tropical Villa Vacations has ALWAYS been for us efficient, timely and just a step ahead of us continually. Their professionalism adds to the pure pleasure of all our Maui vacations. The Durst-Seale Family, 02/2003"|
|"Our stay was WAY beyond our expectations, because of the cottage itself, but as much because of the way you and your staff handled the whole process. What an exceptional property - well equipped for sure, but also well presented by all of you! Thanks again for a fantastic experience! 01/2003"|
|"Hi: I just wanted to write and tell you what a wonderful time we had on our vacation with you in August. It was everything that we had hoped for and more. The service that we received throughout the transaction was excellent and all our questions were answered promptly. We will definitely be back! The Bath Family 10/8/2002"|
|"Dear Alma, Sheree and Anne. I want to thank you for the wonderful vacation environment you have provided for my client Joe B. Their honeymoon was perfect. It was a pleasure to work with Tropical Villa Vacations and I look forward to a productive relationship once again. The A. Leveque. 9/2002"|
|"Anne and Yvonne, You made our stay exceptional and the accommodations and the week were well above our expectations. Your follow up and involvement during our stay was professional, timely, and above and beyond. Without reservation we would highly recommend your company and your services. Anne, You were extremely responsive, thorough, cordial and professional. Your knowledge, the printed information, your professionalism, and most of all your friendly input were greatly appreciated. 09/2002"|
|"Yvonne is a jewel. She could not have been more courteous and helpful. She even got calls from us on Saturday and followed through with our requests. Chef John's dinner was our favorite! Angie S. 9/2002"|
|"Thank you for all your help...you guys are really the best and I've been raving about you to all our friends. I know we will return to Hawaii at some point and I wouldn't consider going through anyone else but Tropical Villa Vacations....we could not have asked for better customer service....thanks for making my 50th birthday so great!! T.C. 08/2002"|
|"It must have been a lucky Hula Moon that illuminated your beautiful smile and sparkle....that shined so brightly upon us this week! Every suggestion recommendation, helpful hint and restaurant has been great......perfect, in fact."|
|"To Yvonne, Thank you so much for your services - your were invaluable! You made us feel so comfortable and with your help, we did lots of fun and romantic things - we made memories that will last a lifetime. The services of Tropical Villa Vacations (and you in particular!) made our honeymoon very unforgettable and we would recommend your services - without hesitation!"|
|"Thank you again for your help and advice that helped make our vacation so wonderful. It was the most friendly, courteous and prompt service we've had."|
|"Yvonne, I don't know how to say thank you enough! You have been so wonderful! Nothing can compare to your "real" passion for your work. Thank you for going the extra mile!"|
|"I followed the game plan that you devised and had a most memorable and wonderful two days of travel and sightseeing. Your special help turned a rather routine trip into a terrific adventure and I am most grateful."|
|"The purpose of this letter derives from the superb impression the concierge Irene made on us. Irene ranks with the very best of the concierge principals with whom we have ever dealt. She is not only a consummate professional but also an attractive and engaging personality."|
|"From the moment I arrived I was taken care of by the most competent concierge I have ever experienced. Irene took the time and trouble to make sure all of my adventures were successful."|